Syracuse Roofing Contractor

Custom Quality Roofing

Syracuse Roofing & Siding Contractors since 1973
Quality Roofing, Insulation, Vinyl Siding, and Seamless Gutter Systems
(315) 472-2282 24 hours a day. FREE no obligation estimates.

 Custom Quality Contractors Inc. BBB Business Review

Our Comprehensive Roof Warranty Options


Custom Quality installs all of its roofs using CertainTeed Integrity Roofing Systems. Shingles can be installed by anyone, however only a manufacturer certified company can or may offer comprehensive warranty coverage as described below.  We are proud to offer the best warranty protection in the industry, which is known as SureStart Plus.

SureStart (Basic Coverage)


This is Certainteed's manufacturer's warranty that protects you in the first few critical years after your roof is installed.  This is a non-prorated period, which  means that if the manufacturer's product is defective, fails (leakage or other defects such as, cracks, curls, blister, algae growth occur) or causes a leak because of a defect, then you are covered for replacement at no charge within the SureStart time frame. The standard CertainTeed Shingle carries a 10 year non-prorated SureStart coverage.

SureStart Plus (Enhanced Coverage)


Only an accredited roofing company can offer the enhanced SureStart Plus. This is an extended non-prorated period warranty. It protects not only against manufacturer defects but also covers cosmetic defects. Full details are available on our warranties pages. Feel free to contact us with any questions about our services and comprehensive protection options.


The Bottom Line


Other roof companies only cover you if the roof leaks.  As a credentialed Select Shingle Master company we can offer you the highest warranties from CertainTeed, up to 50 years of coverage.  The best warranty in the business is CertainTeed SureStart plus coverage.

Our comprehensive warranty protection includes:

  • Maximum coverage only a Certainteed accredited installer can offer
  • Coverage of 100% of the cost of shingles to repair or replace defective shingles.
  • Coverage of the cost of labor to repair the defective shingles or apply new shingles to replace defective shingles.
  • Non-prorated coverage throughout SureStart or SureStart PLUS protection periods.
  • Transferable from the original property owner/consumer to the first subsequent owner.
  • See the Limited Asphalt Shingle Warranty for details. Available here.