Syracuse Roofing Contractor

Custom Quality Roofing

Syracuse Roofing & Siding Contractors since 1973
Quality Roofing, Insulation, Vinyl Siding, and Seamless Gutter Systems
(315) 472-2282 24 hours a day. FREE no obligation estimates.

 Custom Quality Contractors Inc. BBB Business Review

Warranty Information

Our comprehensive warranty protection includes:

  • Coverage of 100% of the cost of shingles to repair or replace defective shingles.
  • Coverage of the cost of labor to repair the defective shingles or apply new shingles to replace defective shingles.
  • Non-prorated coverage throughout SureStart or SureStart PLUS protection periods.
  • Transferable from the original property owner/consumer to the first subsequent owner.
  • See the Limited Asphalt Shingle Warranty for details. Available here.
  • Warranty coverage

    CertainTeed offers a full line of shingles with warranty durations ranging from 20 years to lifetime limited for your assurance over the long term. Yet CertainTeed’s exclusive SureStart™ protection offers even more. SureStart provides the best coverage you can get in the vital early years after your new roof has been installed. Here’s how SureStart is different from any other coverage. In case of manufacturing defects in CertainTeed shingles during the applicable period, SureStart protection covers…

    100% of materials
    All shingles required to repair or replace the defective product will be provided free. No exceptions.

    100% of labor
    All labor required to repair defective shingles or apply new shingles to replace the defective shingles will be paid by CertainTeed, based on local fair market value for labor.  Costs of flashings, metal work, tear-off and disposal are included for Grand Manor™, Carriage House™, Presidential Shake™ TL (& AR), Landmark™ TL (& AR), Presidential Shake™ (& AR), Presidential Shake™ (Impact Resistant), Presidential Solaris™, Highland Slate™, Highland Slate™ (Impact Resistant), Landmark™ Premium, Landmark™ Pro, Landmark™ Solaris and Independence™.

    Without prorating the cost
    Replacement coverage of material and labor is not prorated or otherwise reduced during the applicable SureStart period. The SureStart terms are effective for 3, 5 or 10 years based on the shingle (see SureStart chart) can be transferred from the original consumer to the subsequent property owner during the SureStart period for the remaining duration of the warranty.*

    SureStart PLUS Extended Warranty Protection for added peace of mind
    When you choose an Integrity Roof System™ installed by a contractor who holds advanced credentials from CertainTeed, you have the opportunity to obtain additional levels of SureStart coverage. The charton the back shows the benefits of each warranty extension option.  Custom Quality Contractors offers a 20 year workmanship warranty standard with all new roof replacements. We offer extended warrantes up to 50 years.