Syracuse Roofing Contractor

Custom Quality Roofing

Syracuse Roofing & Siding Contractors since 1973
Quality Roofing, Insulation, Vinyl Siding, and Seamless Gutter Systems
(315) 472-2282 24 hours a day. FREE no obligation estimates.

 Custom Quality Contractors Inc. BBB Business Review

About Custom Quality Contractors - Syracuse Roof Contractors


Quality roofing services in Syracuse, Baldwinsville, Cicero, Clay, DeWitt, Fayetteville, Liverpool, Manlius, Marcellus & surrounding


Custom Quality Contractors, Inc. was founded in 1973 by Michael Waters. Mike started his roofing company as a sole proprietorship, offering roofing repair and roof replacement in the Syracuse NY area. He founded his roofing company with the customer in mind. Mike gained a reputation as an honest roof contractor, who would always take time to sit with the customer to review the condition of their roof, any damage and roof repairs needed, and explain the cost of a new roof or roof repair and the various roofing materials and roofing options, honestly, professionally, and without hype or gimmicks. He gained a reputation as a trustworthy and reputable roof contractor in the Syracuse area.

In fact, he had just one motto - "No Salesmen. No Gimmicks. No Big Ads. Just the highest quality roofing in Syracuse". 40 years later that is still what we are about.

Our roofing company was incorporated in 1975 as Custom Quality Construction, inc. In 2011 we restructured our business model to enhance and expand the roofing, siding, gutter, and other home improvement services we offer. We have upgraded our sales, service, operations, equipment, and expanded certification and training for all employees. Most importantly, the same highly trained workforce of construction professions, known and trusted since 1973, is at the core of our company. As a reflection of that, our name is now Custom Quality Contractors, Inc.

Serving the greater Syracuse, NY area

Custom Quality Contractors serves the greater Onondaga county area including Syracuse, Baldwinsville, Brewerton, Camillus, Chittenango, Cicero, Clay, DeWitt, Fayetteville, Galeville, Geddes, Liverpool, Lyncourt, Lysander, Manlius, Onondaga, Solvay, and others.

A Syracuse roofing company - Thousands of Syracuse area homes have a Custom Quality roof

Currently there are about 4,000 homes in the Syracuse area that have a Custom Quality roof. You're sure to find some in your neighborhood. Baldwinsville Brewerton Camillus Cicero Clay Fayetteville Liverpool Manlius Marcellus Syracuse

Best contractor with the best workforce.
  We employee a CertainTeed Select ShingleMaster roofing installation workforce that installs all roofing contracts.  We do all roofing work including roof leak repairs, roof insurance repairs, and new roof replacements using our trained CQC employees; we do not use sub-contractors. Over 95% of all of our work is completed on the same day (in most cases that %5 percent or less is due to weather).  Likewise, most vinyl siding installations and gutter installations are also done in one day or less.

Better Business Bureau BBB A+ Contractor.
  To ensure that your construction job is completed in the manner described by your contract, it is the policy of Custom Quality Contractors that the representative who provided your roofing estimate and signed the contract is with you, in person, the day your new roof, siding, or other construction job is installed.  They are responsible for overseeing that every aspect of the job from start to finish meets your wishes.  Our goal is 100% customer satisfaction.

Our Mission Statement:

Our Core Values
Custom Quality Contractors, Inc. is a multi-service construction company dedicated to the premise that satisfied customers are our most prized assets.  We are a customer driven company which believes that fair, professional treatment, and quality craftsmanship are values we share with homeowners looking for the roofing, siding, and construction services we offer.  We therefore strive to achieve 100% customer satisfaction by delivering value with integrity.  The customer comes first.

Customer First
Our mission is to always apply these principles in everything we do.  Since 1973, we have worked hard to build and maintain a solid foundation and reputation based on customer satisfaction; we shall build on this as we expand our range of homeowner services in a controlled and responsible manner, always keeping the customer first.

Our Employees
We also endeavor to develop and retain the highest caliber workforce in the markets we serve.  As a growth oriented company, we aim to furnish opportunities for professional development of our dedicated employees.  We believe that training, certification, and state of the art production capacity differentiates our personnel from other service providers.  By providing incentives for productivity and skill development, CQC believes that our success can be shared with our family of employees in a mutually beneficial alliance.  Human resource development and employee empowerment are viewed in our company as investments in our future success.

No Salesmen.  No Gimmicks.  No Big Ads

Just professional quality roofing, siding, and construction services at the highest level.